What Data Do We Collect?
We collect several types of information for our business operations, including:
Information users provide to us directly: When users create a user account, they provide us with information such as name, contact information (email and phone number) and employing organization.
Usage details, IP address and cookies: When a user logs in to our services, navigates through them and uses Clearview’s search functionality, we may automatically collect certain information about usage activity. This may include the user’s IP address, browser information, location data, search history within our services, and login history.
Information derived from publicly available photos: As part of Clearview’s normal business operations, it collects photos that are publicly available on the Internet. Clearview may extract metadata from the photos may contain, information derived from the facial appearance of individuals in the photos.
Information provided by individuals: When an individual submits a request to exercise a right identified in this policy, in order to fulfill the individual’s request, we may collect that individual’s email address, contact information, photo, or an image of the requester’s government-issued ID.
Why Do We Collect Data?
Clearview collects the name, contact information and employer of our users so that we can:
Provide a user login ID and password
Verify that users are law enforcement and security professionals
Provide customer service support
Clearview collects the usage details, IP address and cookies of our users so that we can:
Ensure compliance with the Clearview User Code of Conduct
Secure our services and user accounts
Improve our services
Protect our services and prevent fraud
Clearview collects information from individuals seeking to exercise a privacy right in order to verify the identity of the individual making the request and to fulfill the request.
Sharing Information with Third Parties
Users of Clearview AI: The publicly available images collected by Clearview are shared, along with the source of the image, in a searchable format with our users, who are all law enforcement, security and national security professionals. Personal information derived from users is not shared by Clearview with its users.
Legal: The law may require or permit us to use, disclose, or share the information we collect with third parties in response to legal proceedings, in response to a request from a competent law enforcement agency, to protect our rights, privacy, safety or property, or the public, to enforce the terms of any agreement, or for any other purpose that is required or permitted by law.
Fraud Detection: We may use, disclose, or share the information we collect in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of this policy, or as otherwise required by law.
Compliance with Clearview policies: We may use, disclose or share the information we collect in order to ensure that our users are complying with all applicable aspects of our policies.
Mergers and Acquisitions: In the event that Clearview or its assets may be or are acquired by, or merged with, another organization or company including through bankruptcy, we may use, disclose, or share the information we collect with any of our legal successors.
Lawyers and Advisors: We may share information with our lawyers and other professional advisors where necessary to obtain legal or other advice or otherwise protect and manage our business interests.
Service Providers: Clearview shares information with vendors, service providers, and consultants that need access to information to perform services for us, such as companies that assist us with cloud storage, customer service and support, marketing, software, and other technology services.
Your Consent: We may share information with your consent or at your direction.
How Do We Store Personal Data And For How Long?
When we have no ongoing business need to process an individual’s personal information, we will delete it, or, if that is not possible, then we will securely store that personal information and isolate it from any further processing until deletion is possible. For more information about how we handle information under Illinois BiometricInformation Privacy Act, please click here.
Linking To External Websites
Notice to Residents of Nevada
Notice to Residents of California
California Civil Code Section1798.83 permits California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by emailing firstname.lastname@example.org Please be aware, however, that Clearview does not currently disclose your personal information to any third parties for marketing purposes.
Under the California ConsumerPrivacy Act (CCPA), California Civil Code 1798.100, et seq., California residents have additional privacy rights, which you can learn more about by visiting our California Privacy section, which is below.
Notice to Illinois Residents
It is Clearview's policy to comply with notices of copyright infringement pursuant to the Digital Millenium CopyrightAct (DMCA). Persons who seek to file a DMCA takedown notice can do so by clicking here.
Updates To This Policy
If you would like to submit a request relating to personal data, please use the appropriate webform here.
California Privacy Notice
As used in this document, “Personal Information” means information that can reasonably be associated with an identified or an identifiable person, household or device. PersonalInformation can include, but is not limited to, a name, an identification number, e-mail address or other unique identifier.
Clearview does not sell your personal information, as that term is traditionally understood. However, Clearview’s sharing of photos collected from the Internet is deemed a “sale” under the CCPA. To opt out of the sale of your personal information, please see the instructions below. Clearview does not have actual knowledge of the age of the persons in the photos it collects from the Internet. As such, Clearview does not knowingly sell personal information about consumers under the age of 16.
California Consumer Privacy Act
We describe below for the preceding 12 months the categories of personal information we have collected, the source of the personal information, the business or commercial purpose for collecting or selling personal information, the categories of recipients who received the personal information for a business or commercial purpose, and the categories of third parties to which personal information is sold.
Clearview does not sell your personal information, as that term is traditionally understood. However, Clearview’s sharing of photos collected from the Internet as search results is deemed a “sale” under the CCPA. To opt out of the sale of your personal information, please see the instructions below. Clearview does not have actual knowledge of the age of the persons in the photos it collects from the Internet. As such, Clearview does not knowingly sell personal information about consumers under the age of 16.
Your Rights to Request to Know and to Access Personal Information
If you want to know the PersonalInformation we have collected about you in the last 12 months, you may submit a verifiable consumer request to us and, subject to our verification of that request, we will provide you with the following information:
The categories of Personal Information we have collected about you;
The categories of sources from which the Personal Information is collected;
The business or commercial purpose for collecting, disclosing, or selling, if applicable, the Personal Information;
The categories of third parties with whom we have shared or sold, if applicable, your Personal Information; and
The specific pieces of Personal Information we have collected about you.
In addition to these disclosures, you may submit a verifiable consumer request up to two (2) times in a twelve(12)-month period for access to your Personal Information. When you submit an access request, you can request that we deliver the information to you by mail or electronically. If you elect to receive the information electronically, to the extent it is technically feasible for us to do so, we will provide the requested information in a portable and readily useable format. In order to submit a verifiable consumer request, please see the “How You Can Submit A Verifiable Consumer Request” section below.
Your Right to Request Deletion
If you want us to delete the Personal Information we have collected from you, you can send us a verifiable consumer request requesting that we delete some or all of the information we have collected from you, subject to certain exceptions. Once we receive and confirm your request, we will delete your Personal Information in our active records, unless an exception applies. In the event that we deny your request to delete based on an exception under the California Consumer Privacy Act (CCPA), we will inform you, in writing, of the reason.
How You Can Submit a Verifiable Consumer Request
In order for us to process a request made pursuant to the CCPA, it is necessary for us to verify your identity.We cannot fulfill your request if we cannot verify your identity.
We will acknowledge receipt of a consumer request to know, access or delete within ten (10) business days of receipt. However, it may take up to forty-five (45) calendar days to fulfill your request, or up to a total of ninety (90) calendar days if additional time is needed. In the event that we cannot complete your request within the initial forty-five (45) calendar day period, we will notify you in writing within the initial forty-five (45) calendar day period.
To request to exercise one or more of your CCPA rights, please submit a verifiable consumer request by:
Visiting the appropriate webform here and providing all of the verification information set forth below; or
You can call 1(866) 637-0257 and follow the instructions.
Only you or a person that you authorize to act on your behalf may submit a Personal Information request. You may also make a Personal Information request on behalf of your minor child.
All verifiable consumer requests must:
Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information, or an authorized representative.
For a request by the actual person, we will typically require: (1) your email address (2) a headshot of you and (3) a government-issued ID, if you are requesting data access. If we require any additional information from you in order to verify your identity, we will contact you. Any additional information you provide for verification purposes will be deleted within a reasonable period of time after responding to your consumer request.
For an authorized representative, we require a valid power of attorney, court appointment document or signed authorization from the individual on whose behalf the agent is acting demonstrating the agent’s ability to act on that person’s behalf. Once we receive a personal information request from an authorized representative, unless that representative has a power of attorney issued pursuant to California Probate Code Sections4000 to 4465, we may contact the person to whom the request relates to in order to, among other things, verify their identity, confirm the agent’s capacity to act on that person’s behalf, and if applicable, respond to or deliver information requested pursuant to the personal information request.
For a request related to a household, all members of the household must submit the request, and each must provide information sufficient for us to verify their identity. We may deny a request from a household if we cannot verify that the individual(s) making the request are part of the same household.
Your Right to Opt-Out of the Sale of Personal Information
You may submit a request for opt-out of appearance in Clearview search results using this webform.
Your Right to Non-Discrimination
The CCPA prohibits businesses from discriminating against California consumers for exercising any of their rights under the CCPA. This means that if you exercise any of your rights under the CCPA, we will not deny you goods or services; charge you different prices or rates for goods or services; or provide different levels or quality of goods or services to you.
Do Not Sell My Personal Information:
Last Updated: August 10, 2022