PRIVACY POLICY
CLEARVIEW AI, INC. PRIVACY POLICY
This privacy policy (“Policy”) explains what kind of information Clearview AI, Inc. (“Clearview”) collects from users of all Clearview platforms, Products, Services, applications, websites, technology and other services (“Clearview Platform”), our business-to-business contacts (e.g., our service providers, contractors or processors), from others online, and how we use that data. This Policy applies only to personal information, not to de-identified or aggregate information or other information that cannot identify you. Access to and use of the Clearview Products and Services is subject to the Clearview AI Terms of Service and User Code of Conduct. Certain elements of the Clearview Platform may operate under separate or additional terms of practice different from or in addition to those described in this Policy; in those cases, you will be provided separate notice and information relevant to your use of those parts of the Clearview Platform.
For users in California, Illinois, Nevada, and Virginia: additional information regarding Clearview’s privacy practices under state-specific privacy laws is available here.
Topics:
What Data Do We Collect?
We collect several types of information for our business operations, including:
Information users provide to us directly: When users create a user account or conduct business with us, they provide us with information such as name, contact information (email and phone number) and employing organization. In addition, if you or a third party sends Clearview a comment, message or other communication (such as, by way of example only, email, letter, fax, phone call, or voice message) about you or your activities on or through the website and/or the Clearview products or services, then Clearview may collect any personal or non-personal information provided in or with the communication. This information may be used to respond to your communication, to improve our products and services, or for other purposes as described in this Privacy Policy.
Usage details, IP address and Cookies: When a user logs in to our services, navigates through them and uses Clearview’s search functionality, or accesses the Clearview website, we may automatically collect certain information about usage activity. This may include the user’s IP address, browser information, location data, search history within our services, user website preferences and settings, and login history. The information does not directly identify you unless you have chosen to provide us with identifying information.
Publicly available photos and information derived from them: As part of Clearview’s normal business operations, it collects photos that are publicly available on the internet. The photos may contain metadata which may be collected by Clearview due to it being contained in the photos, and information derived from the facial appearance of individuals in the photos.
Information provided by individuals: When an individual submits a request to exercise a right identified in this Policy, in order to fulfill the individual’s request, we may collect that individual’s email address, contact information, photo, an image of the requester’s government-issued ID, or other information required by applicable law to process such request .
Why Do We Collect Data?
We collect data in order to provide you with our Products and Services.
Clearview collects the name, contact information and employer of our users so that we can:
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Provide a user login ID and password
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Verify that users are law enforcement, defense and security professionals
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Provide customer service support
Clearview collects the name and contact information of our business contacts so that we can:
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Enter into contracts for certain services with our service providers, processors, or contractors
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Communicate with these contacts for services and fulfill the terms of our agreements
Clearview collects the usage details, IP addresses, and cookies of our users so that we can:
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Ensure compliance with the Clearview User Code of Conduct and Terms of Service
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Secure our services and user accounts
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Improve our Products, Services and the performance and functionality of our website
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Protect our Products and Services and prevent fraud
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Remember your preferences and settings
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Understand how you use our platform and to improve our services
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Allow you to log into your individual account.
Clearview collects publicly available photos and information derived from them to:
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Provide our Products and Services
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Improve our Products and Services
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To train our algorithms
We do not use cookies for tracking or to target advertising to you. When you visit our website, it may store or retrieve information on your browser, mostly in the form of cookies. This information can be about your preferences, your type of device, or activity on the site and is used to make the website work as you expect it to, as well as to help us operate our business. The information does not directly identify you unless you have chosen to provide us with identifying information. Enabling cookies can give you a more personalized experience on our website. You can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.If you would like to disable cookies on our site, you can do so through your browser settings.
Clearview collects information from individuals seeking to exercise a privacy right in order to verify the identity of the individual making the request and to fulfill the request.
Who Do We Disclose Data To?
Users of Clearview AI: The publicly available images collected by Clearview are disclosed, along with the source of the image, in a searchable format with our users, who are all either law enforcement, government agency, national security professionals, or a contractor authorized to work on behalf of and fulfill a duty on behalf of the foregoing entities. Unless a user provides or requests written consent to disclose their personal information with other users, personal information derived from users is not disclosed by Clearview with its other users except as required by a legal mandate such as a judicial order.
Legal: The law may require or permit us to use or disclose the information we collect with other parties in response to legal proceedings, in response to a request from a competent law enforcement or government agency, to protect our rights, privacy, safety or property, or the public, to enforce the terms of any agreement, or for any other purpose that is required or permitted by law.
Fraud Detection: We may use or disclose the information we collect in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, cybersecurity threats, situations involving potential threats to the physical safety of any person, violations of this policy, or as otherwise required by law.
Compliance with Clearview Policies: We may use or disclose the information we collect in order to ensure that our users are complying with all applicable aspects of our policies.
Mergers and Acquisitions: In the event that Clearview or its assets may be or are acquired by, or merged with, another organization or company including through bankruptcy, we may use or disclose the information we collect with any of our legal successors.
Lawyers and Advisors: We may disclose information with our lawyers and other professional advisors where necessary to obtain legal or other advice or otherwise protect and manage our business interests.
Service Providers and Others: Clearview shares information with vendors, service providers, independent contractors, processors, and consultants that need access to information to perform services for us, such as companies that assist us with cloud storage, data collection, customer service and support, marketing, software, payment, and other technology services. We require service providers, processors, and contractors to limit the purposes for which they process data on our behalf to only those purposes authorized by Clearview and in accordance with applicable law.
Your Consent: We may disclose information that you have provided us, except when another lawful ground for doing so is present, such as a legal, regulatory or other compliance obligations.
Retention of Personal Information
We store personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
For more information about how we handle information under Illinois Biometric Information Privacy Act, please click here.
Summary of Our Prior 12-Month Personal Information Handling Practices
CATEGORY OF PERSONAL INFORMATION
SOURCES
BUSINESS OR COMMERCIAL PURPOSE OF PROCESSING AND DISCLOSURE AND RECIPIENTS OF PERSONAL INFORMATION
Identifiers, such as your real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
From our website users, customers, business contacts, vendors, employees, contractors, and others with whom we collect personal information from in the course of our contact with that individual
Note: we do not collect such personal information from the general public unless such information is voluntarily shared from the user.
SOLD
We have not sold this category of personal information.
SHARE
We have not shared this category of personal information for cross-context behavioral advertising.
SERVICE PROVIDERS, CONTRACTORS OR PROCESSORS
We may have disclosed this category of personal information with service providers, contractors or processors who provide us with certain services, such as cloud storage, data collection, customer service and support, marketing, software, payment, and other technology services.
PURPOSE OF PROCESSING
We process this personal information to provide our services, for business-to-business purposes, and for security and fraud prevention. For more details regarding our use and disclosure of this category of personal information, please see Why Do We Collect Data? and Who Do We Disclose Data To? sections above.
Face vectors and photos, and such metadata as image files may contain (sensitive personal information).
From the Internet
SOLD
We may have sold this category of personal information to law enforcement, governmental agencies, authorized contractors of law enforcement or government agencies, security and national security professionals. Please note: Clearview does not provide any third party with access to face vectors Clearview produces.
SHARE
We have not shared this category of personal information for cross-context behavioral advertising.
SERVICE PROVIDERS, CONTRACTORS OR PROCESSORS
We may have disclosed this category of personal information with service providers, contractors or processors who provide us with certain services, such as cloud storage and other technology services.
PURPOSE OF PROCESSING
We process this personal information to provide and improve our services to customers and to cooperate with our customers’ investigation, research, or fulfillment of their government duties concerning conduct or activity that the Customer or Clearview reasonably and in good faith believes may violate federal, state, or local laws, rules, or regulations . For more details regarding our use and disclosure of this category of personal information, please see Why Do We Collect Data? and Who Do We Disclose Data To? sections above.
Government-Issued Identification, such as driver’s license, state identification card or passport (sensitive personal information)
You
SOLD
We have not sold this category of personal information.
SHARE
We have not shared this category of personal information for cross-context behavioral advertising.
SERVICE PROVIDERS, CONTRACTORS OR PROCESSORS
We may have disclosed this category of personal information with service providers, contractors or processors who provide us with certain services, such as cloud storage and other technology services.
PURPOSE OF PROCESSING
We process this personal information to handle your privacy rights request. For more details regarding our use and disclosure of this category of personal information, please see Why Do We Collect Data? and Who Do We Disclose Data To? sections above.
Account Login Information (sensitive personal information)
You
SOLD
We have not sold this category of personal information.
SHARE
We have not shared this category of personal information for cross-context behavioral advertising.
SERVICE PROVIDERS, CONTRACTORS OR PROCESSORS
We may have disclosed this category of personal information with service providers, contractors or processors who provide us with certain services, such as cloud storage and other technology services.
PURPOSE OF PROCESSING
We process this personal information to provide our services to customers and for security purposes. For more details regarding our use and disclosure of this category of personal information, please see Why Do We Collect Data? and Who Do We Disclose Data To? sections above.
Internet or other electronic network activity information.
You
SOLD
We have not sold this category of personal information.
SHARE
We have not shared this category of personal information for cross-context behavioral advertising.
SERVICE PROVIDERS, CONTRACTORS OR PROCESSORS
We may have disclosed this category of personal information with service providers, contractors or processors who provide us with certain services, such as cloud storage, data collection, customer service and support, marketing, software, payment, and other technology services.
PURPOSE OF PROCESSING
We process this personal information to provide our services and for security and fraud prevention. For more details regarding our use and disclosure of this category of personal information, please see Why Do We Collect Data? and Who Do We Disclose Data To? sections above.
What Are Cookies And How Do We Use Cookies?
A cookie is a small piece of data that is stored on your computer or device when you visit a website. It is used to remember information about your visit, such as your browsing history, login details, and preferences.
When you visit our website, Clearview’s website server may send a cookie to your computer or device, which is then stored in your web browser. The next time you visit the same website, your browser sends the cookie back to the server, allowing the website to recognize you and customize your experience based on your previous activity. Enabling cookies can give you a more personalized experience on our website. You can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.If you would like to disable cookies on our site, you can do so through your browser settings.
We use three types of cookies: essential performance cookies, functional cookies, and performance cookies. Essential performance cookies are necessary for the basic functioning of our website and platform. Functional cookies are used to personalize your experience and to remember your preferences and settings. Performance cookies are used to collect information about how you use our website. These cookies do not collect personal information, but they do collect information such as which pages you visit and how long you spend on each page. We use this information to improve the performance of our platform and to understand how users interact with it.
For further information, visit allaboutcookies.org.
Linking To External Websites
Our Products and Services may provide links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.
Copyright Protections
It is Clearview's policy to comply with notices of copyright infringement pursuant to the Digital Millennium Copyright Act (DMCA). Persons who seek to file a DMCA takedown notice can do so by clicking here.
Updates To This Policy
We may modify this Policy at any time at our sole discretion. If we make material changes to this Policy that change our rights to use personal information that we have previously collected about you, we will comply with applicable law regarding the use of that personal information. Any changes to this Policy will become effective when we post the revised Policy on our website.
Contact Information
If you have any questions, you can contact us by emailing us at privacy@clearview.ai.
State-Specific Information and Rights
Some U.S. state laws provide residents with rights regarding their personal information. For more details, please see here. To request access to or deletion of your personal information, or to exercise any other data rights under these laws, please contact us using one of the following methods:
OneTrust Webform: You may submit your request to exercise rights by visiting the appropriate webform here and providing all of the verification information required or by contacting us at (866) 637-0257.
To exercise certain data rights, you may also visit here.
1. Notice to Residents of California
California’s Shine the Light law, California Civil Code § 1798.83, permits California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we disclosed personal information in the immediately preceding calendar year. Please note that Clearview does not currently disclose your personal information to any third parties for marketing purposes. However, if you are a California resident and have any questions, please contact us by emailing privacy@clearview.ai.
“Do Not Track.” Please note that we do not respond to Do Not Track requests. However, we do honor opt-out of sale requests, including those communicated by opt-out preference signals, as noted below.
Under the California Privacy Rights Act of 2020 (“CPRA”), California Civil Code § 1798.100, et seq., California residents have additional privacy rights, which you can learn more about by visiting our California Privacy section, which is located here.
2. Notice to Illinois Residents
Illinois residents can go here to opt-out of appearing in Clearview search results. You can read our Biometric Information Privacy statement here.
3. Notice to Residents of Nevada
We do not presently sell any covered information of consumers, as defined by Nevada law, to any third parties for monetary consideration. If we were to do so in the future, we will update this Policy, and provide Nevada residents with the opportunity to opt-out of the sale of their covered information.
4. Notice to Residents of Virginia
Effective January 1, 2023
Your Virginia Rights Regarding Your Personal Data. Virginia law provides some Virginia residents with the rights listed here. To exercise these rights see the “Exercising Your Virginia Privacy Rights” section here or visit our privacy homepage.
Last Updated: March 13, 2023