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PRIVACY POLICY

CLEARVIEW AI, INC. PRIVACY POLICY 

This privacy policy (“Policy”) explains what kind of information Clearview AI, Inc. (“Clearview”) collects from users of all Clearview platforms, Products, Services, applications, websites, technology and other services (“Clearview Platform”), our business-to-business contacts (e.g., our service providers, contractors or processors), from others online, and how we use that data. This Policy applies only to personal information, not to de-identified or aggregate information or other information that cannot identify you. Access to and use of the Clearview Products and Services is subject to the Clearview Terms of Service and User Code of Conduct. Certain elements of the Clearview Platform may operate under separate or additional terms of practice different from or in addition to those described in this Policy; in those cases, you will be provided separate notice and information relevant to your use of those parts of the Clearview Platform. 

Topics: ​

What Data Do We Collect? 

We collect several types of information for our business operations, including:

​Information users provide to us directly: When users create a user account or conduct business with us, they provide us with information such as name, address, contact information (email and phone number) and employing organization. In addition, if you or a third party sends Clearview a comment, message or other communication (such as, by way of example only, email, letter, text, fax, phone call, or voice message) about you or your activities on or through the website and/or the Clearview products or services, then Clearview may collect any personal or non-personal information provided in or with the communication. This information may be used to respond to your communication, to improve our products and services, or for other purposes as described in this Privacy Policy

Usage details, IP address and Cookies: When a user logs in to our services, navigates through them and uses Clearview’s search functionality, or accesses the Clearview website, we may automatically collect certain information about usage activity. This may include the user’s IP address, browser information, location data, search history within our services, user website preferences and settings, and login history. The information does not directly identify you unless you have chosen to provide us with identifying information. 
 
Publicly available photos and information derived from them: As part of Clearview’s normal business operations, it collects photos that are publicly available on the internet. The photos may contain metadata which may be collected by Clearview due to it being contained in the photos, and information derived from  the facial appearance of individuals in the photos.
 
Information provided by individuals: When an individual submits a request to exercise a right identified in this Policy, in order to fulfill the individual’s request, we may collect that individual’s email address, contact information, photo, an image of the requester’s government-issued ID, or other information required by applicable law to process such request
.

Why Do We Collect Data? 

​We collect data in order to provide you with our Products and Services. ​

Clearview collects the name, contact information and employer of our users so that we can:

  • Provide a user login ID and password 

  • Verify that users are law enforcement, defense and security professionals 

  • Provide customer service support 

 

Opting In to SMS Communications - When collecting personal information from users, including their phone numbers, Clearview may request user consent to use these phone numbers for the purpose of sending SMS messages. By providing a phone number and opting in to SMS messaging, users consent to be contacted via SMS for customer support purposes and agree to any applicable charges from their mobile service provider.

In some cases, Clearview may engage third-party service providers to facilitate SMS communications. These service providers may have access to user phone numbers solely for the purpose of delivering SMS messages on behalf of Clearview. Clearview ensures that these service providers adhere to strict confidentiality and data protection standards to safeguard user information.

 

Opting Out of SMS Communications - Clearview understands and respects the users' preferences regarding SMS communications. If at any time a user no longer wishes to receive SMS notifications, they can opt out by following the instructions provided in the SMS message or by contacting Clearview's Customer Support. Upon opting out, the user will no longer receive SMS messages for customer support purposes. However, it's important to note that communications for two-factor authentication may still be delivered via text message and other channels, such as email or phone calls, to ensure continued access to the products and services .

​Clearview collects the name and contact information of our business contacts so that we can:

 

  • Enter into contracts for certain services with our service providers, processors, or contractors

  • Communicate with these contacts for services and fulfill the terms of our agreements

Clearview collects the usage details, IP addresses, and cookies of our users so that we can: 

  • Ensure compliance with the Clearview User Code of Conduct and Terms of Service

  • Secure our services and user accounts 

  • Improve our Products, Services and the performance and functionality of our website

  • Protect our Products and Services and prevent fraud 

  • Remember your preferences and settings

  • Understand how you use our platform and to improve our services

  • Allow you to log into your individual account.

 

Clearview collects publicly available photos and information derived from them to: 

  • Provide our Products and Services

  • Improve our Products and Services 

 

We do not use cookies for tracking or to target advertising to you. When you visit our website, it may store or retrieve information on your browser, mostly in the form of cookies. This information can be about your preferences, your type of device, or activity on the site and is used to make the website work as you expect it to, as well as to help us operate our business. The information does not directly identify you unless you have chosen to provide us with identifying information. Enabling cookies can give you a more personalized experience on our website. You can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. If you want to disable cookies on our site, you can do so through our Cookie Manager located at the bottom of our website. 

 

Clearview collects information from individuals seeking to exercise a privacy right in order to verify the identity of the individual making the request and to fulfill the request.

Who Do We Disclose Data To? 

Users of Clearview AI: The publicly available images collected by Clearview are disclosed, along with the source of the image, in a searchable format with our users, who are all either law enforcement, government agency, national security professionals, or a contractor authorized to work on behalf of and fulfill a duty on behalf of the foregoing entities. Unless a user provides or requests written consent to disclose their personal information with other users, personal information derived from users is not disclosed by Clearview with its other users except as required by a legal mandate such as a judicial order.

Legal: The law may require or permit us to use or disclose the information we collect with other parties in response to legal proceedings, in response to a request from a competent law enforcement or government agency, to protect our rights, privacy, safety or property, or the public, to enforce the terms of any agreement, or for any other purpose that is required or permitted by law.

 

Fraud Detection: We may use or disclose the information we collect in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, cybersecurity threats, situations involving potential threats to the physical safety of any person, violations of this policy, or as otherwise required by law.​

 

Compliance with Clearview Policies: We may use or disclose the information we collect in order to ensure that our users are complying with all applicable aspects of our policies.​

 

Mergers and Acquisitions: In the event that Clearview or its assets may be or are acquired by, or merged with, another organization or company including through bankruptcy, we may use or disclose the information we collect with any of our legal successors. 

 

Lawyers and Advisors: We may disclose information with our lawyers and other professional advisors where necessary to obtain legal or other advice or otherwise protect and manage our business interests.

 

Service Providers and Others: Clearview shares information with vendors, service providers, independent contractors, processors, and consultants that need access to information to perform services for us, such as companies that assist us with cloud storage, data collection, customer service and support, marketing, software, payment, and other technology services. We require service providers, processors, and contractors to limit the purposes for which they process data on our behalf to only those purposes authorized by Clearview and in accordance with applicable law. 

 

Your Consent: We may disclose information that you have provided us, except when another lawful ground for doing so is present, such as a legal, regulatory or other compliance obligations.


Retention of Personal Information 

We store personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.


For more information about how we handle information under Illinois Biometric Information Privacy Act, please click here.


Summary of Our Prior 12-Month Personal Information Handling Practices

CATEGORY OF PERSONAL INFORMATION
SOURCES
BUSINESS OR COMMERCIAL PURPOSE OF PROCESSING AND DISCLOSURE AND RECIPIENTS OF PERSONAL INFORMATION
Identifiers, such as your real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
From our website users, customers, business contacts, vendors, employees, contractors, and others with whom we collect personal information from in the course of our contact with that individual

Note: we do not collect such personal information from the general public unless such information is voluntarily shared from the user.
SOLD
We have not sold this category of personal information.

SHARE
We have not shared this category of personal information for cross-context behavioral advertising.

SERVICE PROVIDERS, CONTRACTORS OR PROCESSORS
We may have disclosed this category of personal information with service providers, contractors or processors who provide us with certain services, such as cloud storage, data collection, customer service and support, marketing, software, payment, and other technology services. 

PURPOSE OF PROCESSING
We process this personal information to provide our services, for business-to-business purposes, and for security and fraud prevention. For more details regarding our use and disclosure of this category of personal information, please see Why Do We Collect Data? and Who Do We Disclose Data To? sections above.
Face vectors and photos, and such metadata as image files may contain (sensitive personal information).
From the Internet
SOLD
We may have sold this category of personal information to law enforcement, governmental agencies, authorized contractors of law enforcement or government agencies, security and national security professionals. Please note: Clearview does not provide any third party with access to face vectors Clearview produces. 

SHARE
We have not shared this category of personal information for cross-context behavioral advertising.

SERVICE PROVIDERS, CONTRACTORS OR PROCESSORS
We may have disclosed this category of personal information with service providers, contractors or processors who provide us with certain services, such as cloud storage and other technology services.

PURPOSE OF PROCESSING
We process this personal information to provide and improve our services to customers and to cooperate with our customers’ investigation, research, or fulfillment of their government duties concerning conduct or activity that the Customer or Clearview reasonably and in good faith believes may violate federal, state, or local laws, rules, or regulations. For more details regarding our use and disclosure of this category of personal information, please see Why Do We Collect Data? and Who Do We Disclose Data To? sections above.
Government-Issued Identification, such as driver’s license, state identification card or passport (sensitive personal information)
You
SOLD
We have not sold this category of personal information.

SHARE
We have not shared this category of personal information for cross-context behavioral advertising.

SERVICE PROVIDERS, CONTRACTORS OR PROCESSORS
We may have disclosed this category of personal information with service providers, contractors or processors who provide us with certain services, such as cloud storage and other technology services. 

PURPOSE OF PROCESSING
We process this personal information to handle your privacy rights request. For more details regarding our use and disclosure of this category of personal information, please see Why Do We Collect Data? and Who Do We Disclose Data To? sections above.
Account Login Information (sensitive personal information)
You
SOLD
We have not sold this category of personal information.

SHARE
We have not shared this category of personal information for cross-context behavioral advertising.

SERVICE PROVIDERS, CONTRACTORS OR PROCESSORS
We may have disclosed this category of personal information with service providers, contractors or processors who provide us with certain services, such as cloud storage and other technology services.

PURPOSE OF PROCESSING
We process this personal information to provide our services to customers and for security purposes. For more details regarding our use and disclosure of this category of personal information, please see Why Do We Collect Data? and Who Do We Disclose Data To? sections above.
Internet or other electronic network activity information.
You
SOLD
We have not sold this category of personal information.

SHARE
We have not shared this category of personal information for cross-context behavioral advertising.

SERVICE PROVIDERS, CONTRACTORS OR PROCESSORS
We may have disclosed this category of personal information with service providers, contractors or processors who provide us with certain services, such as cloud storage, data collection, customer service and support, marketing, software, payment, and other technology services. 

PURPOSE OF PROCESSING
We process this personal information to provide our services and for security and fraud prevention. For more details regarding our use and disclosure of this category of personal information, please see Why Do We Collect Data? and Who Do We Disclose Data To? sections above.

What Are Cookies And How Do We Use Cookies? 

 

A cookie is a small piece of data that is stored on your computer or device when you visit a website. It is used to remember information about your visit, such as your browsing history, login details, and preferences.

 

When you visit our website, Clearview’s website server may send a cookie to your computer or device, which is then stored in your web browser. The next time you visit the same website, your browser sends the cookie back to the server, allowing the website to recognize you and customize your experience based on your previous activity. Enabling cookies can give you a more personalized experience on our website. You can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. If you want to disable cookies on our site, you can do so through our Cookie Manager located at the bottom of our website. 

 

We use three types of cookies: essential performance cookies, functional cookies, and performance cookies. Essential performance cookies are necessary for the basic functioning of our website and platform. Functional cookies are used to personalize your experience and to remember your preferences and settings. Performance cookies are used to collect information about how you use our website. These cookies do not collect personal information, but they do collect information such as which pages you visit and how long you spend on each page. We use this information to improve the performance of our platform and to understand how users interact with it.
 

For further information, visit allaboutcookies.org.
 

 


Linking To External Websites 
 

Our Products and Services may provide links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.
 


 

Copyright Protections
 

It is Clearview's policy to comply with notices of copyright infringement pursuant to the Digital Millennium Copyright Act (DMCA). Persons who seek to file a DMCA takedown notice can do so by clicking here.

 


Updates To This Policy 
 

We may modify this Policy at any time at our sole discretion. If we make material changes to this Policy that change our rights to use personal information that we have previously collected about you, we will comply with applicable law regarding the use of that personal information. Any changes to this Policy will become effective when we post the revised Policy on our website. ​


Contact Information 
 

If you have any questions, you can contact us by emailing us at privacy@clearview.ai.‍ 

 

Please do not email us requesting to process your consumer request such as opting out and access. Rather, please  read below for instructions on how to fill out the applicable webform. ​

Consumer Requests And State-Specific Rights: CA, CO, CT, IL, NV, VA

 

Some U.S. state laws provide residents with rights regarding their personal information. Currently, only those who are a resident of one of the following states may submit a consumer request for access, opt-out, and/or delete:

 

  1. California

  2. Colorado

  3. Connecticut

  4. Illinois

  5. Nevada

  6. Utah

  7. Virginia


 

To request access to or deletion of your personal information, or to exercise any other data rights under these laws, please contact us using one of the following methods:

 

  1. Webform: You may submit your request to exercise rights by visiting the appropriate webform on our Privacy and Requests page and providing all of the verification information required, or 

  2. Leave a voicemail at (866) 637-0257.

 

All verifiable consumer requests must: 

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information, or an authorized representative.

  • For a request by the actual person, we will typically require: (1) your email address (2) a headshot of you, and (3) a government-issued ID. If we require any additional information from you in order to verify your identity, we will contact you. Subject to applicable law, any additional information you provide for verification purposes will be deleted within a reasonable period of time after responding to your consumer request.

  • If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf.

1. California

If you are a California resident, this section applies to you. This section, combined with the above, describes how we collect, use, and disclose your personal information in our capacity as a “business” under the California Consumer Privacy Act (“CCPA”) and, as amended by the California Privacy Rights Act of 2020 (together with the CCPA, “CPRA”), and the rights that you have with respect to your personal information, including sensitive personal information. For purposes of this section, “personal information” and “sensitive personal information” have the meanings given in the CPRA and do not include information excluded from the CPRA’s scope.

 

Clearview does not sell your personal information, as that term is traditionally understood.  However, Clearview’s disclosure of photos collected from the Internet is deemed a “sale” under the CPRA.  To opt out of the sale of your personal information, please see the instructions below. Clearview does not “share” personal information with third parties for cross-context behavioral advertising. Clearview does not have actual knowledge of the age of the persons in the photos it collects from the Internet.  As such, Clearview does not knowingly sell or share personal information about consumers under the age of 16. 

 

California’s Shine the Light law, California Civil Code § 1798.83, permits California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we disclosed personal information in the immediately preceding calendar year. Please note that Clearview does not currently disclose your personal information to any third parties for marketing purposes. However, if you are a California resident and have any questions, please contact us by emailing privacy@clearview.ai.

 

“Do Not Track.” Please note that we do not respond to Do Not Track requests. However, we do honor opt-out of sale requests, as noted below.​

 

Under the California Privacy Rights Act of 2020 (“CPRA”), California Civil Code § 1798.100, et seq., California residents have additional privacy rights, which you can learn more about by visiting our California Privacy section, which is located here under “State-Specific Information and Rights”.

CPRA​

 

We provide in the chart above a summary of our prior 12-month personal information handling practices. You can learn more about the information we collect at or before the point of collection in our general Privacy Policy section.

Consumer Rights

 

If you are a California resident, you may exercise the rights below, subject to some exceptions.

Your Right to Know and Access Personal Information

 

You have the right to know and access the personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information we have collected about you.

You may submit a verifiable consumer request up to two (2) times in a twelve (12)-month period for access to your personal information. When you submit an access request, you can request that we deliver the information to you by mail or electronically. If you elect to receive the information electronically, to the extent it is technically feasible for us to do so, we will provide the requested information in a portable and readily usable format.

Your Right to Request Deletion 

 

If you want us to delete the personal information we have collected from you, you can send us a verifiable consumer request requesting that we delete some or all of the information we have collected from you, subject to certain exceptions. Once we receive and confirm your request, we will delete your personal information in our active records, unless an exception applies. We will also notify our service providers, contractors or third parties regarding your deletion request to the extent this is necessary to accomplish your request.. In the event that we deny your request to delete based on an exception or another ground under the CPRA, we will inform you, in writing, of the reason.

Your Right to Correct

 

You have the right to request us to correct inaccurate personal information we maintain about you.

 

How You Can Submit a Verifiable Consumer Request to Know and Access, Delete and Correct 

 

In order for us to process a request for a right to know and access, delete or correct made pursuant to the CPRA, it is necessary for us to verify your identity. We cannot fulfill your request if we cannot verify your identity.

We will acknowledge receipt of a consumer request to know and access, delete, or correct within ten (10) business days of receipt. However, it may take up to forty-five (45) calendar days to fulfill your request, or up to a total of ninety (90) calendar days if additional time is needed. In the event that we cannot complete your request within the initial forty-five (45) calendar day period, we will notify you in writing within the initial forty-five (45) calendar day period.

To request to exercise one or more of your CPRA rights, please submit a verifiable consumer request by

  • Visiting the appropriate webform here and providing all of the verification information set forth below; or 

  • You can call our toll-free number 1(866) 637-0257 and follow our instructions. 

 

Only you or a person that you authorize to act on your behalf may submit a Personal Information request. You may also make a personal information request on behalf of your minor child. However, please note that we do not knowingly process children’s information, as mentioned above.

All verifiable consumer requests must: 

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information, or an authorized representative.

  • For a request by the actual person, we will typically require: (1) your email address (2) a headshot of you, and (3) a government-issued ID. If we require any additional information from you in order to verify your identity, we will contact you. Subject to applicable law, any additional information you provide for verification purposes will be deleted within a reasonable period of time after responding to your consumer request.

  • If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf.

Your Right to Opt-Out of the Sale of Personal Information

 

You may submit a request for opt-out of appearance in Clearview search results using this webform or by calling our toll-free number 1(866) 637-0257 and following our instructions. We will honor your request within fifteen (15) business days. ​ 

 

Please note that we do not “share” personal information with third parties for cross-context behavioral advertising. As such, we do not offer an opt-out right related to sharing.

Your Right to Non-Discrimination 

The CPRA prohibits businesses from discriminating against California consumers for exercising any of their rights under the CPRA. This includes us not: (a) denying you goods or services; (b) charging you different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; (c) providing you a different level or quality of goods or services; (d) suggesting to you that you will receive a different price or rate for goods or services or a different level or quality of goods or services; and (e) retaliating against you for exercising your privacy rights.

 

Your Right to Limit the Use and Disclosure of Your Sensitive Personal Information

 

Under the CPRA, certain types of personal information are considered “sensitive” personal information and require additional data privacy rights and obligations. Clearview collects driver’s license, state identification card and passport (“ID Information”), account login information, and face vectors and photos, and such metadata as image files may contain (“Face Vector Data”), which may be deemed sensitive personal information under the CPRA. You may limit any use and disclosure of your Face Vector Data by submitting a photo of yourself along with California resident proof (i.e., government-issued documentation). We will honor your request within fifteen (15) business days.

 

Please note that we will only use ID Information to honor your privacy rights request and your account login information to provide you our services. We also only use these types of sensitive personal information for other limited purposes permitted under the CPRA for sensitive data. As such, there is no need to exercise a right to limit use and disclosure of ID Information and account login information, as we do not use it for any purposes beyond that permitted for sensitive personal information under the CPRA.

2022 Reporting Metrics

 

California Consumer Privacy Act (CCPA) Reporting Metrics

Between January 1, 2022 and December 31, 2022, Clearview received 451 requests under the CCPA from both California and non-California residents. The below metrics describe how we handle these requests.

California Consumer Privacy Act CCPA Reporting Metrics.png
2. Colorado

 

Effective July 1, 2023

 

If you are a Colorado resident, this section applies to you. This section, combined with the general Privacy Policy above, describes how we collect, use, and disclose your personal data under the Colorado Privacy Act (“CPA”), and the rights that you have with respect to your personal data, including sensitive data. 

 

Your Colorado Rights Regarding Your Personal Data. Colorado law provides Colorado residents with the rights listed below. To exercise these rights see the “Exercising Your Colorado Privacy Rights” section below.

 

Right to Know and Access. You have the right to know and see what personal data we have collected about you in a portable format. You may submit a verifiable consumer request up to two (2) times in a twelve (12)-month period for access to your personal data.

 

Right to Correct. You have the right to request that we correct inaccurate personal data.

 

Right to Delete. You have the right to request that we delete the personal data we have collected about you.

 

Right to Opt Out. You have the right to opt out of targeted advertising, sale of your personal data (as defined under Colorado law), the collection and use of personal data, and profiling in furtherance of decisions that produce legal or similarly significant effects concerning a consumer.  Please note that we do not use your personal data for targeted advertising. As such, we do not offer an opt-out of targeted advertising rights. 

 

Exercising Your Colorado Privacy Rights. To request access to or deletion of your personal data, or to exercise any other privacy rights under Colorado law, please contact us using one of the following methods:

 

  1. Webform: You may submit your request to exercise rights by visiting the appropriate webform on our Privacy and Requests page and providing all of the verification information required, or 

  2. Leave a voicemail at (866) 637-0257.

 

All verifiable consumer requests must: 

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information, or an authorized representative.

  • For a request by the actual person, we will typically require: (1) your email address (2) a headshot of you, and (3) a government-issued ID. If we require any additional information from you in order to verify your identity, we will contact you. Subject to applicable law, any additional information you provide for verification purposes will be deleted within a reasonable period of time after responding to your consumer request.

  • If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf.


 

To respond to some rights we may need to authenticate you by providing additional information. Authorized agents can make a request on your behalf if you have given them legal power of attorney or we are provided proof of signed permission, verification of your identity, and, in some cases, confirmation that you provided the agent permission to submit the request.

 

How to Appeal a Denied Request. If you submitted a verifiable consumer request and we have denied your request, you have the right to appeal. To appeal a denied request, please indicate so on the webform here. If your appeal is denied, you may contact the Colorado Attorney General to submit a complaint here.

 

3. Connecticut

 

Effective July 1, 2023

 

If you are a Connecticut resident, this section applies to you. This section, combined with the general Privacy Policy above, describes how we collect, use, and disclose your personal data under the Connecticut Act Concerning Personal Data Privacy and Online Monitoring (“CTDPA”), and the rights that you have with respect to your personal data, including sensitive data. 

 

Your Connecticut Rights Regarding Your Personal Data. Connecticut law provides Connecticut residents with the rights listed below. To exercise these rights see the “Exercising Your Connecticut Privacy Rights” section below.

 

Right to Know and Access. You have the right to know and see what personal data we have collected about you in a portable format. You may submit a verifiable consumer request once (1) in a twelve (12)-month period for access to your personal data.

 

Right to Correct. You have the right to request that we correct inaccurate personal data.

 

Right to Delete. You have the right to request that we delete the personal data we have collected about you.

 

Right to Opt Out. You have the right to opt out of targeted advertising, sale of your personal data (as defined under Connecticut law), the collection and use of personal data, and profiling in furtherance of decisions that produce legal or similarly significant effects concerning a consumer.  Please note that we do not use your personal data for targeted advertising. As such, we do not offer an opt-out of targeted advertising rights. 

 

Exercising Your Connecticut Privacy Rights. To request access to or deletion of your personal data, or to exercise any other privacy rights under Colorado law, please contact us using one of the following methods:

 

  1. Webform: You may submit your request to exercise rights by visiting the appropriate webform on our Privacy and Requests page and providing all of the verification information required, or 

  2. Leave a voicemail at (866) 637-0257.

 

All verifiable consumer requests must: 

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information, or an authorized representative.

  • For a request by the actual person, we will typically require: (1) your email address (2) a headshot of you, and (3) a government-issued ID. If we require any additional information from you in order to verify your identity, we will contact you. Subject to applicable law, any additional information you provide for verification purposes will be deleted within a reasonable period of time after responding to your consumer request.

  • If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf.

 

To respond to some rights we may need to verify your request either by asking you to log in and authenticate your account or otherwise verify your identity by providing information about yourself or your account. Authorized agents can make a request on your behalf if you have given them legal power of attorney or we are provided proof of signed permission, verification of your identity, and, in some cases, confirmation that you provided the agent permission to submit the request.

 

How to Appeal a Denied Request. If you submitted a verifiable consumer request and we have denied your request, you have the right to appeal. To appeal a denied request, please indicate so on the webform here. If your appeal is denied, you may contact the Connecticut Attorney General to submit a complaint here.

4. Illinois

Illinois residents can go here to opt-out of appearing in Clearview search results. You can read our Biometric Information Privacy statement here.  

5. Nevada

We do not presently sell any covered information of consumers, as defined by Nevada law, to any third parties for monetary consideration. If we were to do so in the future, we will update this Policy, and provide Nevada residents with the opportunity to opt-out of the sale of their covered information.

6. Utah

Effective December 31, 2023

 

If you are a Utah resident, this section applies to you. This section, combined with the general Privacy Policy above, describes how we collect, use, and disclose your personal data under the Utah Consumer Privacy Act (“UCPA”), and the rights that you have with respect to your personal data, including sensitive data. 

 

Your Utah Rights Regarding Your Personal Data. Utah law provides Utah residents with the rights listed below. To exercise these rights see the “Exercising Your Utah Privacy Rights” section below.

 

Right to Know and Access. You have the right to know and see what personal data we have collected about you in a portable format. You may submit a verifiable consumer request up to two (2) times in a twelve (12)-month period for access to your personal data.

 

Right to Correct. You have the right to request that we correct inaccurate personal data.

 

Right to Delete. You have the right to request that we delete the personal data we have collected about you.

 

Right to Opt Out. You have the right to opt out of targeted advertising, sale of your personal data (as defined under Utah law), the collection and use of personal data. Please note that we do not use your personal data for targeted advertising. As such, we do not offer an opt-out of targeted advertising rights. 

 

Exercising Your Utah Privacy Rights. To request access to or deletion of your personal data, or to exercise any other privacy rights under Utah law, please contact us using one of the following methods:

 

  1. Webform: You may submit your request to exercise rights by visiting the appropriate webform on our Privacy and Requests page and providing all of the verification information required, or 

  2. Leave a voicemail at (866) 637-0257.

 

All verifiable consumer requests must: 

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information, or an authorized representative.

  • For a request by the actual person, we will typically require: (1) your email address (2) a headshot of you, and (3) a government-issued ID. If we require any additional information from you in order to verify your identity, we will contact you. Subject to applicable law, any additional information you provide for verification purposes will be deleted within a reasonable period of time after responding to your consumer request.

  • If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf.

To respond to some rights we may need to authenticate you by providing additional information. Authorized agents can make a request on your behalf if you have given them legal power of attorney or we are provided proof of signed permission, verification of your identity, and, in some cases, confirmation that you provided the agent permission to submit the request.

 

 


7. Virginia

Effective January 1, 2023

If you are a Virginia resident, this section applies to you. This section, combined with the general privacy Policy above, describes how we collect, use, and disclose your personal data under the Virginia Consumer Data Protection Act (“CDPA”), and the rights that you have with respect to your personal data, including sensitive data. 

 

Your Virginia Rights Regarding Your Personal Data. Virginia law provides Virginia residents with the rights listed below. To exercise these rights see the “Exercising your Virginia Privacy Rights” section below. 

 

Right to Confirmation of Processing and Access to Personal Data in Portable Format. You have the right to confirm whether we are processing your personal data and access such personal data in a portable format. You may submit a verifiable consumer request up to two (2) times in a twelve(12)-month period for access to your personal data. When you submit an access request, you can request that we deliver the information to you by mail or electronically. If you elect to receive the information electronically, to the extent it is technically feasible for us to do so, we will provide the requested information in a portable and readily usable format. 

 

Right to Request Deletion. If you want us to delete the personal data we have collected from you, you can send us a verifiable consumer request requesting that we delete some or all of the information we have collected from you, subject to certain exceptions. Once we receive and confirm your request, we will delete your personal data in our active records, unless an exception applies. In the event that we deny your request to delete based on an exception or another ground under the CDPA, we will inform you, in writing, of the reason.

 

Right to Correct. You have the right to request us to correct inaccurate personal information we maintain about you.

 

Right to Opt Out. You have the right to opt out of targeted advertising, sale of your personal data (as defined under Virginia law), the collection and use of personal data, and profiling in furtherance of decisions that produce legal or similarly significant effects concerning a consumer.  Please note that we do not use your personal data for targeted advertising. As such, we do not offer an opt-out of targeted advertising rights. 

 

Right to Non-Discrimination. The CDPA prohibits businesses from discriminating against Virginia consumers for exercising any of their rights under the CDPA. This includes us not: (a) denying you goods or services; (b) charging you different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; (c) providing you a different level or quality of goods or services; (d) suggesting to you that you will receive a different price or rate for goods or services or a different level or quality of goods or services; and (e) retaliating against you for exercising your privacy rights.

 

Exercising Your Virginia Privacy Rights. In order for us to process a privacy rights request made pursuant to the CDPA, it is necessary for us to verify your identity. We cannot fulfill your request if we cannot verify your identity.

We will respond to your privacy rights request within forty-five (45) calendar days of receipt, or up to a total of ninety (90) calendar days if additional time is needed. In the event that we cannot complete your request within the initial forty-five (45) calendar day period, we will notify you in writing within the initial forty-five (45) calendar day period.

To request to exercise one or more of your CDPA rights, please submit a verifiable consumer request by:

  • Visiting the appropriate webform here and providing all of the verification information set forth below; or 

  • You can call our toll-free number 1(866) 637-0257 and follow our instructions.

Only you may submit a privacy rights request. You may also make a privacy rights request on behalf of your minor child. However, please note that we do not knowingly process children’s information, as mentioned above.

All verifiable consumer requests must: 

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information, or an authorized representative.

  • For a request by the actual person, we will typically require: (1) your email address (2) a headshot of you, and (3) a government-issued ID. If we require any additional information from you in order to verify your identity, we will contact you. Subject to applicable law, any additional information you provide for verification purposes will be deleted within a reasonable period of time after responding to your consumer request.

  • If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf.

 

How to Appeal a Denied Request. If you submitted a verifiable consumer request and we have denied your request, you have the right to appeal. To appeal a denied request, please indicate so on the webform here. If your appeal is denied, you may contact the Virginia Attorney General to submit a complaint here.

Last Updated: December 8, 2023

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